Real humans. Real replies. No bots.

We read every
message ourselves.

Questions about the system? Trouble with your download? A story you want to share? Write to us — a real parent reads every message and replies within 24 hours.

hello@bringcalm.com → Replies usually arrive in 4–8 hours · Mon–Fri
Our reply record

Numbers we actually keep.

100%
of emails get a reply
< 24h
average response time
0
chatbots, ever
2
humans on the other end
When you write to us

Three things we promise to do.

Email is our only contact channel — so we made it count.

Reply within 24h

On weekdays, usually within 4–8 hours. Weekend emails get answered Monday morning — no exceptions.

Resend any download

PDF stuck in spam? Wrong email? Lost the receipt? Tell us — we'll resend within the hour.

Refund without drama

14-day money-back. No phone tree. No "tell us why" form. One sentence and we process it the same day.

What we won't do

Four things we promise not to do.

We hate bad support as much as you do. So we built ours by removing the parts that drove us crazy elsewhere.

×
No chatbot maze
No "press 1 for downloads, 2 for refunds." Your email goes straight to a parent. They reply.
×
No ticket numbers
You're not a case. You're a parent in a hurry. We reply to your email — that's the whole system.
×
No outsourced support
Every reply comes from one of the two people who built BringCalm. Nobody reading from a script.
×
No copy-paste replies
If you ask a real question, you get a real answer — written for you, not pasted from a macro.
GDPR-compliant
Your email stays private. Never sold, never shared.
Stripe + Shopify
Bank-grade checkout. We never see your card.
14-day refund
No questions. One sentence. Same day.
Swiss-based
Family-run business. Two parents, no investors.
Quick answers

Before you write — try these.

Most emails ask one of these seven things. If yours is here, you'll have your answer in 30 seconds.

I bought it but never got the PDF — what now?
Check your spam / promotions folder for an email from hello@bringcalm.com. Still nothing? Email us with the address you used at checkout and we'll resend within the hour.
Does this work for ages 4–12 if my kid is 5? Or 11?
Yes. The system has separate scripts and limits for each age range — toddler-style for the younger end, contract-style for tweens. You'll find the right fit inside the PDF.
Can I get a refund if it doesn't work?
14 days, no questions. Email us with one sentence — "please refund" is enough — and we process it the same day. No need to explain or justify.
Do I need an app or subscription?
No. It's a one-time PDF download. No app to install, no monthly fee, no login. You own it forever and can print it.
Is my data safe?
Your email is GDPR-protected and only used to send you your PDF + occasional updates (you can unsubscribe anytime). We never sell, share, or rent your information. Payment runs through Stripe + Shopify — we never see your card.
My kid is on the spectrum / has ADHD — does it still apply?
The scripts work for many neurodivergent kids because they remove ambiguity (clear visual timer, predictable warnings, written rules). That said — write to us with a sentence about your child and we'll tell you honestly whether it's a fit before you buy.
Can I share it with my partner / co-parent?
Yes — please do. The system only works if both parents are on the same page. Forward the PDF to your partner, print extras, share with the grandparents who babysit.
Reach out anytime for

Anything we can help with.

Download trouble

Can't find your PDFs? Wrong email at checkout? We resend the same hour you write.

Questions about the method

Will it work for my child? Tell us their age and the toughest moment — we'll answer honestly.

Share a story

If the system worked in your home — please tell us. Your story helps the next family find this.

Press, partnerships, schools

Pediatricians, therapists, school counselors — we'd love to talk. Same email, same humans.

Who replies

Two parents. No support team.

hi!

BringCalm is run by two parents. We answer every email ourselves — between school runs, dinner, and the same screen-time fights you're trying to end.

We don't outsource support. We don't have a "team" inbox. There's no bot in the way. When you write to hello@bringcalm.com, one of us reads it — and one of us replies.

"If we can't answer your email like a parent talking to another parent, we don't deserve your trust."
What parents say about our replies

Support that actually supports.

★ ★ ★ ★ ★
"I wrote at 11pm panicking because I lost the PDF. They replied at 7:14am with the file and a kind note. That's the kind of company I want to buy from."
M
Marta R.
Mum of two · Barcelona
★ ★ ★ ★ ★
"Asked a real question about my 8-year-old with ADHD. Got a real, thoughtful reply — not a script. They even told me what NOT to try first."
D
Daniel K.
Dad of one · Berlin
★ ★ ★ ★ ★
"Refund handled in two hours. No interrogation, no upsell, no guilt. Bought the system back the next month because the trust was earned."
S
Sophia L.
Mum of three · Amsterdam
Our reply guarantee

If we don't reply in 24 hours,
your next purchase is on us.

Write to us. If you don't hear back within 24 hours on a weekday — keep the email and we'll send you a free copy of any future BringCalm guide. That's how seriously we take this.

Email hello@bringcalm.com →
Or use the form below

Send us a message

Fill in the short form below and we'll reply to the email you give us — usually within 4–8 hours on weekdays.